To save customers time while shopping for everyday items, Walmart is growing and expanding its eCommerce platform. Customers can choose between quick delivery or in-store pickup.
What if your Walmart order is never received? What procedures do you follow to submit a claim? Continue reading to know!
Walmart Order Never Arrived In 2022
If your order has not yet been delivered, get in touch with Walmart customer support online or by phone. To submit a claim online, visit walmart.com. Go to the bottom of the page, and select “Help” then “Contact Us.”
You can call 1-800-925-6278 to speak with customer care at Walmart on the phone.
What If Your Walmart Order Never Arrived?
Walmart asks you to call its Customer Care number if your item appears to have been delivered, but you never received the delivery. To do this, take the following actions to inform Walmart and file a missing order claim:
- Visit Walmart.com.
- Choose “Help” at the bottom of the page as you scroll down.
- Click “Contact Us.”
- Select “An Order”
- To submit a missing order claim, follow the provided steps.
Walmart requests that you wait two days, excluding Sundays and holidays, for your packages to arrive before filing a missing order claim. Additionally, Walmart advises you to speak with your neighbors to see whether the package was unintentionally delivered there. Otherwise, you can submit a claim for a missing order after two days.
Can You Track Your Walmart Order?
Using the tracking number and email you provided when placing your order, you can always follow the progress of your Walmart online purchase.
You may track your Walmart order by visiting walmart.com or using the shipping confirmation email. When you place an order with Walmart, the company immediately gives you a tracking link so you may follow the item’s progress at every stage.
Additionally, use these instructions to track your order on walmart.com:
- Visit Walmart.com.
- Log in to your account.
- Choose “Account”
- Choose “Purchase History.”
- You can find your order by scrolling through the list.
- Choosing “Track Shipment”
Additionally, by doing the following steps, you can track your Walmart orders on the Walmart mobile app:
- Activate the Walmart app.
- Choose “Account”
- Choose “Purchase History.”
- You may find the order by scrolling to it.
- Choosing “Track Shipment”
What If There Are Walmart Delivery Delays?
Follow the same procedures as making a missing parcel report if you realize your Walmart delivery is running late.
On Walmart.com, click the “Contact Us” option to inform the firm about your problem. You can also get help by calling the customer service line at 1-800-925-6278.
Before contacting customer support, Walmart asks that you wait one hour after your delivery window has ended. Also, remember that Walmart ships some items through third-party carriers, including FedEx, USPS, and UPS. You can check if there are any local delivery delays in your area that might be holding your item for various reasons on the shipping companies’ websites.
What Companies Does Walmart Use to Ship Orders?
Walmart receives shipping services from several delivery companies, including USPS, FedEx, and UPS. In addition, Walmart has a fleet of delivery drivers and trucks that it uses to deliver purchases across the nation.
Walmart employs Spark Drivers and Instacart drivers for same-day grocery delivery.
How Do You Track FedEx Packages?
You can easily track the order if Walmart informs you that FedEx is mailing it. To do this, look for a tracking link and number in your order confirmation email, which should be in your inbox.
You can also monitor your package there by visiting FedEx’s website. Make sure your tracking number is available to enter into the system if you visit the FedEx website. You can then check the progress of your Walmart order after that.
Can You Cancel Walmart Orders?
You can cancel if you decide you no longer require the items in a given Walmart order. The order must, however, be able to be canceled, which you can check in your Walmart Purchase History. After you cancel your order, Walmart will send you a confirmation email to ensure your request is received.
You can follow these instructions to cancel a Walmart order:
- Visit Walmart.com.
- Log in with your account.
- Select “Account”.
- Select “Purchase History”
- Choose the order you want to cancel, scroll down to the bottom of the page and click “Request Cancellation.”
You can only cancel a Walmart order if the “Processing” shipping status is displayed. You won’t be able to cancel the order if it’s not. Walmart’s return policy, on the other hand, is quite lenient and makes it simple to receive a refund for your purchase.
How To Get Compensation When Your Walmart Order Is Late
Walmart advises waiting two full days after obtaining a delivery confirmation to see if the package shows up. In any other case, you can call the retailer’s customer service department. They will respond to you with information about a refund or replacement shipment.
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FAQs
Walmart may compensate you for the missing or lost package via gift cards.
Walmart does not have a specific policy for reporting stolen or missing shipments. Still, they advise waiting two full days after obtaining a delivery confirmation to see if the package shows up. On the second day, at 8 p.m., call the retailer’s customer service department if it hasn’t arrived yet.
They must look into any reports of packages being stolen. To speed up the process, report your missing items to the police and send a copy of your complaint, along with your order number and contact information, to executiveescalations@walmart.com. After that, give Walmart 24 hours to respond with information about a refund or replacement shipment.
They will compensate you for a lost or missing package.
Overview:
Wait two days before contacting Walmart’s customer service associates via phone or online if your order never arrived.
Go to the bottom of the page on walmart.com and click “Help” followed by “Contact Us.” Call 1-800-925-6278 to contact Walmart via phone, and a Walmart employee will be pleased to assist you. Does Walmart own Costco?
