Costco offers an affordable range of furniture, from couches to tables and beds. So, whether you’re looking to buy a mattress from Costco or return one, you’re probably curious about the company’s policy. Keep reading to know everything about Costco’s mattress return policy.
Costco Mattress Return Policy 2022
As of 2022, Costco’s amazing return policy will allow returns of mattresses, memory foam, and air mattresses with or without a receipt. Customers can return their mattresses to Costco if they are dissatisfied with the purchase or have changed their minds.
What Is Costco’s Return Policy For Mattresses?
Mattresses are no exception to Costco’s generous return policy among big-box stores.
You can return your Costco mattress after purchase if the new bed isn’t working out for you (due to comfort, size, quality, or other factors).
Simply return your mattress to the nearest Costco warehouse. You only need your membership card. The returns counter will complete the return process for you.
Call your nearest warehouse if you need assistance with your mattress return, including concerns with vehicle size restrictions. They will schedule removal assistance.
Can You Return An Opened Mattress To Costco?
Although many companies have stricter standards for unpackaged mattresses (such as IKEA and Walmart), you can return an opened mattress to Costco with no problems.
Costco welcomes mattress returns without regard for the original packing since customers frequently need to try out the mattress to see if it suits their needs.
How Long Do You Have To Return A Mattress To Costco?
Costco does not enforce the 90-day return policy that is customary in other retailers.
Costco’s satisfaction policy covers mattresses, so there are no time limits on how long you can return an item after purchasing it.
The staff at the returns counter may raise an eyebrow if the mattress is heavily used and was purchased a long time ago.
In this case, the store manager will decide whether to accept the mattress return.
Furthermore, suppose you bought a memory foam mattress or shape-conforming mattress. It may take longer to notice the material isn’t comfy or working for you because these mattresses take longer to settle when lying on.
Costco’s excellent return policy comes in handy in this scenario, as many customers have been able to return items months after purchase with no problems.
Will You Be Refunded For Your Mattress Return?
Absolutely! Costco’s returns department will return your purchase price as fast as possible.
If you’ve returned the mattress to the store, the refund will be processed quickly and credited to the card you used to make the purchase.
You can also have your refund in cash or processed into Costco cash cards for the same amount, which can be used by members and non-members alike.
Some things will require additional processing time before a refund is provided if you return your mattress online.
Furthermore, the refund process will not begin until a Costco carrier picks up the mattress from your home and delivers it to the depot.
However, refunds should arrive on your credit card within 30 days of the request.
Can You Return A Mattress To Costco Online?
Costco’s website has a simple method of return for a mattress. Simply request a return or replacement online if you don’t like the mattress you got from Costco.com.
Go to Costco.com and go to the Orders & Returns site. Then follow the directions to get a return label and schedule a pickup from your home.
Costco will send you an email with additional instructions for bulky returns. All shipping and handling fees will be deducted from your refund. So returning items will not cost you anything extra. The remaining amount will be given to you via card refunds.
Can You Return A Mattress To Costco Without A Receipt?
You can return any merchandise to Costco without the original receipt, including an unwanted mattress. Bring your membership card with you because the returns desk will need it to look up your purchase history and complete your refund.
You don’t even require the original packaging for a mattress return. But you must have all of the mattress accessories.
Can Someone Else Return Your Mattress To Costco For You?
No, unless they are designated as household members on your membership, other people cannot return mattresses for you.
The membership cardholder who originally purchased the mattress, like with all other Costco returns, must be the one to return it.
Suppose the mattress was purchased as a gift by the membership cardholder. There is an exception against returns by others.
In that scenario, the recipient can return the mattress as a gift, but they will require the purchaser’s membership card information.
The money will be given to you in Costco cash cards or gift cards.
If My Mattress Is Opened, Can I Return It To Costco?
If you buy a mattress from IKEA or Walmart, you must observe their tight return policies. You can, however, return an unwrapped mattress to Costco with no problems.
What Is The Minimum Deadline To Return A Mattress In Costco?
To make a legal return at IKEA or Walmart, you must return a mattress within nine months of purchase. Costco does not enforce such limits.
There is no time limit on returns to Costco as long as your cushion is in good condition according to Costco’s standards.
There will, however, always be exceptions. If your mattress shows symptoms of heavy wear, the employee may decline your request. You’ll have to wait for the manager to approve your return request, whether they accept it.
It may take longer to discover that a mattress with soapy or foamy qualities will not work. Then Costco’s flexible return policy will make it simple for you to return the bed at a later date, as long as you maintain it tidy and clean.
Overview – Costco Mattress Return Policy
Costco has a very lenient return policy. Depending on how you bought it, you can quickly return a mattress to Costco, in-store or online. Refunds are processed fast, and there is no time limit on when mattresses can be returned.
You don’t even need the receipt or the original packaging. Simply bring your Costco membership card back with the mattress, and the returns desk will take care of the rest. What time does Costco close.