How Can I Cancel An IKEA Order? Step by Step Guide

How Can I Cancel An IKEA Order
How Can I Cancel An IKEA Order

IKEA is a well-known company. It has established itself as one of the leading companies in the design and manufacture of ready-to-assemble furniture, home furnishings, kitchen appliances, and a variety of other products and services. IKEA serves consumers all over the world and has grown to become the world’s largest furnishing retailer. IKEA’s contemporary and inventive designs assist the company in engaging clients. The international corporation aspires to deliver a smooth consumer experience and after-sales services to its clients. IKEA urges consumers to contact IKEA customer service if they have any concerns or questions about the things they have purchased. 

Here you will learn more about Cancelling an IKEA Order!

How Can I Cancel An IKEA Order in 2022?

Customers may visit to track their IKEA order. They can also cancel, alter, postpone, or cancel it. You can contact IKEA at 1-888-888-4532 for more assistance if you live in the US.

You will most likely be unable to cancel an IKEA order a few days after placing it. The reason is that the product will have already been packaged and shipped to your specified address. Here is the step-by-step tutorial on what to do in these cases!

Step 1: Call the Customer Service Representative as quickly as possible.

You should contact their customer service department quickly after confirming your order. Customers from the US can phone at 1-888-888-4532. On the other hand, customers from the UK can dial 020 3645 0000.

Your phone call will be answered by either an automated answering service or customer care personnel. Talk over the problem and inform them that you desire to cancel your order. If you receive an automated answer, you must listen to the call choices before picking the appropriate response when asked if you have made a purchase. To confirm, you must either say “yes” into the phone speaker or hit a certain key.

After answering the essential questions, you will be connected to an IKEA representative. You must then inform them that you intend to cancel your order.

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Step 2: Remember your IKEA order number.

The IKEA staff will require your order number to check on the progress of your order and determine whether you are still able to cancel it. You may locate your order number in your confirmation email from IKEA.

Alternatively, you may locate it in the ‘order history‘ part of your online account on the IKEA website.

In order to validate that you purchased the order, the IKEA phone adviser will most likely ask for your full name and shipping information. They require this information for verification and security. 

Step 3: Determine if your IKEA order may be canceled.

After verification, your IKEA phone adviser will confirm whether or not an order cancellation is feasible.

IKEA orders can be canceled up to two days prior to the expected delivery date. If you contact the IKEA customer service department before this date, you can cancel your order. If you contact them the day before your purchase is scheduled to be delivered, you are unlikely to be able to cancel your IKEA order. This is because the order has already been dispatched and is on its way to you.

Step 4: Confirm Refund Payment Information

If your order is eligible for cancellation, your IKEA phone adviser may ask you to confirm your payment information for security reasons. You can ask them to give you this information through email so that you have written proof of the cancellation being accepted.

Step 5: Get Your Refund!

After canceling your order, you should get your IKEA refund within a few days. Continue to check your bank or email account to verify if your payment is back. 

Is it possible to make changes to my Ikea order online?

Yes, you can try to change your Ikea purchase online. However, you must act quickly since the order has most certainly already begun processing.

What if I am unable to cancel my order?

There is no need to be concerned if you are unable to cancel your order. You may just return your purchase to Ikea. Ikea offers an extremely customer-friendly return policy, allowing you to return anything 365 days after purchase. 

What Should I Do If the Delivery Still Arrives?

IKEA’s online purchases depart their warehouse two days before the delivery date. If you cannot cancel the order due to some reasons, don’t accept the delivery. These products will go back to the warehouse. 

You will get your refund within the time period of two weeks.

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Is there anything I can’t return?

Almost all IKEA goods are returnable. However, mattresses are subject to IKEA’s “Love it or swap it” policy. If the packing on a mattress is removed, you can still return it for up to one year following a purchase with the receipt. The mattress will be exchanged for a more comfortable fit if it is damaged.

Custom-made kitchen products (such as countertops) cannot be returned. IKEA’s return policy also excludes food and beverages.


With the help of contemporary technology, it is possible to cancel your IKEA order and still obtain a full refund. We recommend calling IKEA’s hotline directly for the quickest response – they will be pleased to assist you!

Tom Wilson is a professional content writer and researcher with over five years of experience in the industry. With a keen eye for detail and a passion for writing, Tom is committed to delivering exceptional content that exceeds his clients' expectations.

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