How To Call In Sick At Walmart? (Complete Guide)

How To Call In Sick At Walmart

It can be intimidating to call in sick; nevertheless, we are just human, and illness or injury is inescapable. It’s difficult to know when to call Walmart because your absence could have serious effects.

Walmart employees must call in sick at least 3 hours in advance to avoid warning points. Employees can call 1-800-775-5944 to report an absence due to illness or injury.

How To Call In Sick At Walmart

While calling in sick, you need to tell your WIN number, date of birth, and store number. Eligible associates can take advantage of intermittent leave and sick pay.

Continue reading to learn everything you need to know about calling in sick at Walmart and the answers to your most frequently asked questions!

Walmart call in sick phone number

Walmart Associates Information Line number is 1-800-775-5944. Associates can call this number to report an absence or tardiness.

When you call, you will be

  • Prompted to enter your Walmart ID number (WIN)
  • Prompted to input your birthday month, day, and year.
  • Prompted for your store number.

Then, it will supply a confirmation number to you to give to your manager. Your call will be forwarded to your local store, where you will speak with a manager.

What do you require prior to reporting to work ill at Walmart?

It would be best to gather a few things before calling in sick to Walmart.

You’ll need your Walmart ID number (also known as your WIN) to start the procedure. You can use the Walmart tool to find your WIN if you’ve misplaced it. Moreover, you’ll need to remember your birthdate for verification purposes. In the end, you’ll need the number of the Walmart local store where you work.

Call Walmart’s call-out number once you’ve gathered all of this information. Here’s a step-by-step guide to what happens when you phone Walmart’s call-out sick hotline.

  • Enter your Walmart ID number (WIN) to start the procedure.
  • Then you’ll be asked to provide your date of birth (month, day, year).
  • After that, you’ll be asked for your shop number.
  • Then the person on the other side will give a confirmation number.
  • Finally, you’ll be directed to your shop manager, who will ask for the confirmation number and further information about your late or missed arrival.

Could you please contact my management personally or inform a coworker?

No, you cannot do that. All employees must follow Walmart’s call-in-sick procedures. This procedure includes contacting the call-out sick number first. It ensures that everything is documented and managed properly.

After contacting Walmart’s call-out number, you will receive a confirmation code. Then the call-out number will connect you to your shop manager. You’ll need to give your boss the confirmation code. 

How far in advance do you need to phone in if you’re going to be late or absent?

It’s a trivial question, but we do not have a definitive answer. It is recommended to call-in sick at least three hours before your shift begins. It gives your boss ample time to find a replacement for your shift.

Of course, things can go wrong, but as long as you stay inside the recommended three-hour timeframe, you should be fine. Even if you have to cancel at the last minute, you should be fine as long as your late or absence is justified. But don’t make it a regular trend.

Additional ways to report to work ill at Walmart

It’s crucial to understand that Walmart’s call-out sick hotline isn’t open 24 hours a day. The line has a specific time. It is open only between the hours of 8 a.m. and 5 p.m.

As a result, if it’s the middle of the night and you need to notify your store that you’ll be absent the next day, employees can use the OneWalmart portal to record their absence. All Walmart employees should be familiar with the OneWalmart website. 

To report an absence, log in and use the site. You’ll need the same information you’ll need to call in sick over the phone, i.e., your WIN, birthdate and store number.

Will you face repercussions if you miss a day of work at Walmart?

It all depends on the circumstances. If you work at Walmart, you know that missing days of work earns you warning points. For skipping a regular workday, employees usually receive one point. Employees that arrive ten minutes late or leave ten minutes early lose half a point.

Having many points isn’t good for you in any case. Employees who have worked at Walmart for less than six months will face dismissal at the fourth stage. However, employees who have worked for six months or more will be fired at nine points.

Emergency scenarios are perfectly appropriate. There will be no repercussions in these situations. Typically, this implies being sick. You will not receive any warning points if you report to call in sick following the proper procedures.

It also depends on your previous punctuality. If “calling in sick” is a habitual occurrence on a weekly or monthly basis, it will almost certainly be documented.

Maintaining a positive relationship with your boss is also advantageous. If the situation goes dangerously near to termination, they have the authority to pardon some of your absences.

What if you’re going to be gone for several days?

Suppose you want to go for more than one day for reasons other than an emergency. It is called a leave of absence. In this case, do call Walmart Associates Information Line.

You must go to your personnel office and request to use Sedgwick rather than calling Walmart’s call-out sick number.

Moreover, a leave of absence must be requested and approved in writing.

Does Walmart pay sick leave?

Yes, Walmart abides by state-specific Paid Sick Leave law. Paid sick leave is granted to the associates who cannot work due to illness, injury, or the illness of a close relative (parent, child, or guardian) or for safety reasons (e.g., domestic or sexual abuse). Paid sick leave laws are obeyed in Arizona, Connecticut, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Washington, California, and Illinois.

How many points is calling in sick to Walmart?

Absenteeism during normal business hours will cost an employee one point. An absence at Walmart is defined as working less than half of one’s scheduled shift. An associate may be allowed up to five absences before being terminated, depending on the reason for the absence.

Will Walmart fire me at five points?

If you have been with Walmart for less than six months, you will be given four points before termination. On the other hand, if you’ve worked at Walmart for at least six months, you’ll be given five points before your job is terminated.

How is Walmart’s sick leave policy based?

The sick leave policy at Walmart is prorated based on years of service. In easier words, the leave policy depends on the length of time a person has worked for Walmart. 

Employees who have worked for less than a year are entitled to up to 16 hours of unpaid sick leave every calendar year.

What are good reasons to call out sick at Walmart?

Here are a few professional and safe reasons to call in sick at Walmart:

  • Poor medical condition
  • A family emergency or a needy family member.
  • A member of the family is sick or ailing.
  • Possibility of contracting a fast-spreading illness

How Late The Employees Of Walmart Should Report Their Absence:

Employees at Walmart must notify their absence at least three hours prior to their shift start time. 

Sometimes, you become ill unexpectedly. In such cases, you should call the Walmart center and report your illness to your manager.

How many points do you get for calling out sick at Walmart

Only associates who report an absence due to illness after their shift has begun or who miss their shift receive points from Walmart.

On the other hand, Walmart managers usually excuse emergency situations. If you call in sick according to the specified procedure, you will not receive any points.

How do I check my Walmart attendance points

GTA can be accessed from your Walmart profile. You’ll see your attendance and your point total when you click it.

It’s critical to look over the six-month report. If you have worked at Walmart for less than six months and have received four points, you will be fired. On the flip side, if you’ve worked at Walmart for longer and received nine points, you will lose your job. What time does walmart service desk close.

Calling Walmart’s customer service department is another option. You can call (800-492-5678) anytime to check your absence or point report. They’ll get back to you with the data as soon as possible.


Before calling in sick, Walmart associates must give at least three hours’ notice. Associates can call 1-800-775-5944 to report their absence. Walmart dress code.

They must provide their Walmart Identification Number, date of birth, and store number. Then they will be given a confirmation number to give to the store manager after the call has been transferred.

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