What causes the error “your device ran into a problem and needs to restart”? How to fix it? You can read this post to find out the answers.
Have you ever encountered the “your device ran into a problem and needs to restart error” blue screen on your PC? It is a BSOD(Blue Screen of Death) error that may appear during startup, while working on a PC, or after installing a certain Windows update.
The “your PC ran into a problem and needs to restart” error may appear with different stop codes such as SYSTEM THREAD EXCEPTION NOT HANDLED, INACCESSIBLE BOOT DEVICE, or CRITICAL_PROCESS_DIED.
What Causes Your Device Ran into a Problem Error
There are various reasons that may bring blue screen error of death. Here, we summarize some possible causes of the “your PC ran into a problem and needs to restart” error.
- Missing or corrupted system files
- Problematic Windows update
- Memory issues
- Installation of third-party app
- Malware or virus attack
- Forceful shutdown
How to fix the “your device ran into a problem and needs to restart” issue? In the following part, we list some useful troubleshooting methods. You can try them according to your situation.
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Scenario 1: Your PC Can Boot into Safe Mode
If your PC can still boot into Safe Mode, you can boot your computer into Safe Mode and then try the ways below to fix the issue and prevent it from happening again.
Way1. Remove Recently Installed Applications or Windows Updates
If the BSOD error appears after you install a specific Windows 10 update or an app, you can try uninstalling the problematic update/app after entering Safe Mode. To uninstall the program, go to Control Panel >Programs and Features, and then check and uninstall the programs that are installed recently.
To uninstall the problematic update, go to Settings>Update & Security>Windows Update >View update history > Uninstall updates. Then locate the recently installed Windows update, right-click it, and select Uninstall. Once done, restart your PC and check if the error is fixed.
Way 2. Change the Memory Dump Setting
To fix the “your device ran into a problem and needs to restart” error, you can try modifying the Memory Dump settings through the following steps:
Step 1. In Safe Mode, search View advanced system settings in the Windows Search tool and open it.
Step 2. In the pop-up box, click Settings under the Startup and Recovery section.
Step 3. In the next window, uncheck Automatically restart under the System failure section. Then click the Write debugging information drop-down menu and select Complete memory dump.
Step 4. Once done, click OK and allow the restart.
Way 3. Update Drivers
The “your PC ran into a problem and needs to restart” error can be caused by a faulty driver. You should ensure all your device drivers are up-to-date. You can go to Device Manager or use professional driver update tools to help you update drivers in Safe Mode.
Way4. Run SFC and DISM
You can run System File Checker (SFC) and DISM scans to detect and repair corrupted system files. Follow these steps:
Step 1. In Safe Mode, run Command Prompt as Administrator. Then type sfc /scannow and press Enter to execute the command.
Step 2. Once the process ends up, type the following commands and press Enter after each.
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Step 3. Once done, reboot the system and check if the blue screen error appearing.
Way 5. Update Windows
If your Windows has not been updated for a long time, you can try updating Windows to fix the “your device ran into a problem and needs to restart” error. Here is how to do it:
Step 1. Press Win + I to open Settings. Then go to Update & Security > Windows Update.
Step 2. Click the Check for updates button to let Windows check for any available updates.
Step 3. Then install all updates and reboot your computer.
In addition to the above methods, you can try creatingmore space for system drive to fix the error “your device ran into a problem and needs to restart”.
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Scenario 2: Windows Can’t Be Booted
If your computer can not be booted successfully, you can try these methods to fix the “your PC ran into a problem and needs to restart” error.
Way1. Perform Startup Repair
If you cannot boot into Safe Mode, you can try performing the startup repair with the following steps:
Step 1. Use a Windows recovery drive or Windows installation disk to boot your PC.
Step 2. When you see the Windows Setup screen, click Repair your computer. Once you enter in Automatic Repair environment, click Advanced options.
Step 3. Then go to Troubleshoot > Advanced options > Startup Repair and follow the on-screen wizard to complete the process.
Way 2. Perform System Restore
To get rid of the BSOD issue, you can revert your operating system to the latest correct version. You can follow this guide: How to Restore Computer to Earlier Date in Win10/8/7 (2 Ways). Besides, you can try resetting your Windows to recover your PC and solve the problem. First, boot your PC using a Windows installation disk. Then navigate to Repair your computer >Troubleshoot >Advanced options >Reset This PC.
Way 3. Reinstall Windows
If the issue still exists, we recommend you reinstall Windowsto fix this error. Before the operation, you’d better recover and back up data to avoid data loss. As your computer can’t boot, we highly recommend using this MiniTool partition manager to recover data.
Build a Bootable Data Recovery Tool
First, you need to create a bootable USB drive with MiniTool Partition Wizard on a working computer.
Step 1. Download MiniTool Partition Wizard, install, and launch it. Then click Bootable Media on the toolbar.
Step 2. In the pop-up window, select USB as the media destination. Then wait for MiniTool Media Builder to finish the building process.
Step 3. Once done, use the USB bootable media to boot your problematic PC. Go to BIOS and set the USB drive as the first boot option. Then follow the on-screen instructions to continue.
Recover Lost Data When Windows Cannot Boot
Once you enter the main interface of MiniTool Partition Wizard, you can recover data with these steps.
Step 1. Click Data Recovery on the main interface of MiniTool Partition Wizard.
Step 2. In the next interface, choose a partition (e.g., C drive) to scan.
Step 3. Wait patiently for Data Recovery tool to complete the scanning process. During the process, you can check each file to see if it is the one you need.
Step 4. Once done, select the needed files and click Save to save the recovered data. Then choose another partition to save data and click OK.
Step 5. Once done, exit the software, shut down the computer and remove the USB drive.
After recovering the lost data and backing up your operating system, it is time to reinstall Windows.
In this post, we have learned how to fix the “your device ran into a problem and needs to restart” error on your PC. You can try these methods according to your situation. Besides, you can use this free partition software to recover lost data and solve disk issues. Hope your issue can be solved successfully.